This week Matt and Andy take a look at another listener request, this time it's pilot incapacitation 

This week we are going continue our series of non technical discussions and  take a look at the role of pilot monitoring and its importance. This podcast isn't exclusive to the A320 and  the principals we will be discussing can be applied to all multi crew environments. 

We will cover what monitoring actual is, how we do it, what happens when monitoring is impaired and finally, how we can improve our own monitoring. 

This week we are looking at an air crash investigation. It's a follow-on from the CRM episode we did a couple of weeks ago.  If you haven't listened to that one then it may be worth a listen because we discussed situational Awareness.

Here are the links to the reports discussed

Kegworth - https://www.gov.uk/aaib-reports/4-1990-boeing-737-400-g-obme-8-january-1989

TransAsia Accident - https://www.asc.gov.tw/main_en/docaccident.aspx?uid=343&pid=296&acd_no=191

Situational Awareness

"The perception of the elements in the environment within a volume of time and space, the comprehension of their meaning and the projection of their status in the near future" Mica Endsley 1988

3 levels (or stages) -

- Perception
- Comprehension
- Projection

4 Categories of SA -

Geographical

Spatial/Temporal

Systems

Environmental

Types of stress

Physical - noise, vibration, heat, cold and fatigue,
Psychological - mental load, time pressure, perceived time pressure, consequences of events fear, anxiety, uncertainty.

High workload is a form of stress and can be either long term high workload like a 4 sector day in busy airspace, with an inexperienced crew, or short term or even momentary high workload or overload like bad weather on approach.

These “clues” can warn of an error chain in progress – a series of events that may lead to an accident. Most accidents involving human error include at least four of these clues. They have been taken from an article written by Douglas Schwartz for FlightSafety International.

-Ambiguity - Information from two or more sources that doesn’t agree.

-Fixation- Focusing on any one thing to the exclusion of everything else.

-Confusion- uncertainty or bafflement about a situation (often accompanied by -anxiety or psychological discomfort).

-Failure to fly the aircraft - Everyone is focused on non-flying activities. (remember the infamous tristar crew that crashed into the everglades because all three of them were fixated on a blown bulb?)

-Failure to look outside… everyone heads down.

-Failure to meet expected checkpoint on flight plan or profile ETA, fuel burn, etc.

-Failure to adhere to SOPs.

-Failure to comply with limitations, minimums, regulatory requirements, etc.

-Failure to resolve discrepancies – contradictory data or personal conflicts.

-Failure to communicate fully and effectively – vague or incomplete statements.

How can improve our situational awareness.

These 10 tips were also part of Douglas Schwartz's article.

1 - Predetermine crew roles for high-workload phases of flight
2 - Develop a plan and assign responsibilities for handling problems and distractions
3 - Encourage input from all crew members, including cabin, ATC, maintenance, dispatch, etc
4 - Rotate your attention from the aircraft to flight path to crew – don’t fixate on one thing
5 - Monitor and evaluate your current status compared to your plan
6 - Project ahead and consider contingencies (for example if you hear aircraft ahead being told to hold)
7 - Focus on the details and scan the big picture
8 - Create visual and/or aural reminders of interrupted tasks (this could be as simple as keeping your finger on a checklist line)
9 - Watch for clues of degraded SA
10 - Speak up when you see SA breaking down

Links

http://www.pacdeff.com/pdfs/AviationSA-Endsley%201999.pdf

There are 4 main recognised sections to the non-technical skills in aviation.

- Situational Awareness,

- Decision Making,

- Leadership and workload management and

- Crew Cooperation.

This episode is about Crew Cooperation.

Crew Cooperation requires the following categories of skills:

- Encouragement of participation

- Consideration of Others

- Supporting of Others

- Conflict Resolution

The scenario of the week is a reflection on yourself. How do you think other crew members perceive you and your actions? Try and think of two situations you've been in where CRM skills were required, one were you feel you did well and one were you would do things differently if it happened again.